Deltek List of Sub-Processors

20240819

Deltek Inc. uses the entities below (each a “sub-processor”) to process personal data on behalf of Deltek customers. By entering into an Agreement with Deltek customers authorize the use of these sub-processors applicable to the product(s) and/or service(s) covered by the Agreement.

Prior to onboarding sub-processors Deltek conducts a review of their information security and privacy practices to ensure sub-processors provide the level of security and privacy appropriate to their access to customer data and the scope of the services they are engaged to provide. All Deltek sub-processors are subject to data processing agreements which include applicable lawful cross-border data transfer mechanisms and materially identical levels of data protection that Deltek has promised our customers. Throughout the term of their engagement all Deltek sub-processors are required to abide by appropriate security confidentiality and privacy contract terms.

Cloud Hosting Providers

Deltek controls access to the infrastructure that stores and processes customer data hosted in Deltek’s SaaS environments. Each of Deltek’s SaaS offerings contain multiple servers and services to deliver applications efficiently and effectively. SaaS offerings are hosted in primary regions while backups are replicated to a secondary geographic region within the provider’s Cloud.

Sub-processor	Categories of Personal Data	Applicable Deltek Offering/s	Location of Processing	Security Measures
Amazon Web Services Inc. (AWS)	Personal data contained in user account information and text or files created by customer and stored in applicable SaaS offering	Ajera, ArchiSnapper*, Costpoint, Maconomy, Project Information Management (PIM), SpecBuilder, Deltek Talent Management (DTM), Unionpoint, Vantagepoint, Vision	North America (storage in the US), EU (storage in Ireland and Germany), and ANZ (storage in Australia and Singapore) *ArchiSnapper storage is only in Ireland for all customers	Data Processing Addendum, EU-US DPF
Microsoft (Azure)		ConceptShare, Specpoint, WorkBook	North America (storage in the US), EU (storage in Ireland and the Netherlands), Middle East and Africa (storage in South Africa and the UAE), Asia (storage in Hong Kong and Singapore), and Australia (storage in Australia)	Data Processing Addendum, EU-US DPF

Customer Support

As part of an Agreement there may be circumstances in which Customer personal data is disclosed in the course of fulfilling support requests or providing support-related professional services. The sub-processors below are for support and maintenance ticketing and related communication systems.

Sub-processor	Categories of Personal Data	Applicable Deltek Offering/s	Location of Processing	Security Measures
Oracle America Inc.	Personal data a customer chooses to disclose while receiving support services	All Deltek Products	United States, Australia, United Kingdom, Philippines	Data Processing Addendum, EU-US DPF
Microsoft				Data Processing Addendum, EU-US DPF
Salesforce				Data Processing Addendum, EU-US DPF
Cloud66 Incorporated (through AWS)		ArchiSnapper	Ireland, United States	Data Processing Addendum
Intercom R&D Unlimited Company		ArchiSnapper	Ireland, United States	Data Processing Addendum, EU-US DPF
Zendesk		Deltek Learning Zone (DLZ)	United States	Data Processing Addendum, EU-US DPF

Other Functionalities

The sub-processors below are for other functionalities within or integrated in Deltek products.

Sub-processor	Function	Applicable Deltek Offering/s	Categories of Personal Data	Location of Processing	Security Measures
Aha! Labs Inc.	Ideas Portal	All Products	End-User names, contact information, and e-mail addresses	United States	Data Processing Addendum, EU-US DPF
AppDynamics	Application and end-user monitoring	Unionpoint	Application Performance	United States	Data Processing Addendum, EU-US DPF
Braintree (a PayPal Inc. Service)	Credit card payment processor	ArchiSnapper	Payment card information	United States	Data Processing Addendum
Business Objects Software Limited T/A SAP Solutions	Business objects reporting capability (partner integration)	Maconomy	User’s name and contact details	Ireland	Data Processing Addendum
Gainsight	Data usage analytics within the interface; Customer Onboarding task Management, Account Review, and Email Logging	ComputerEase, Costpoint, GovWin, Specpoint, Talent Management, Unionpoint, Vantagepoint, Workbook	User’s name and contact details	United States	Data Processing Addendum, EU-US DPF
Intercom R&D Unlimited Company	Usage analytics; user tutorials and guides	ConceptShare	User’s name and contact details	Ireland, United States	Data Processing Addendum, EU-US DPF
Jira / Atlassian	Project management tool that Deltek Professional Services use	All Products	Usernames /Emails	United States	Data Processing Addendum, EU-US DPF
Twilio Inc. (fka SendGrid)	Outgoing email SMTP feature (Customer configurable)	ConceptShare, Maconomy, Talent Management, Vantagepoint, Vision, Workbook	User’s email address, email content, company information	United States	Data Processing Addendum, EU-US DPF
Workato	Data storage and integration	Unionpoint	User email information and account information	United States	Data Processing Addendum
Zerobounce	Email Validation	SpecBuilder	User email information and account information	United States	Data Processing Addendum, EU-US DPF
Zoho Corporation Pvt. Ltd.	Tool to create and manage invoices for users	ArchiSnapper	User’s name and contact details	The Netherlands	Data Processing Addendum

Deltek Learning Zone

Deltek’s product training is offered through our subscription-based learning platform Deltek Learning Zone which uses the following sub-processors.

Sub-processor	Function	Categories of Personal Data	Location of Processing	Security Measures
CloudShare	Shares classes and trainings	Usernames /Emails	United States	Data Processing Addendum, EU-US DPF
Credly	Issues digital credentials	Usernames /Emails	United States	Data Processing Addendum
ProProfs	Third-party quiz builder	Usernames /Emails	United States	Data Processing Addendum

Optional Features

The sub-processors below are for optional features within Deltek products.

Sub-processor	Function	Applicable Deltek Offering/s	Categories of Personal Data	Location of Processing	Security Measures
Plaid	Bank transaction aggregation and payment reconciliation automation	Ajera, Vantagepoint	User’s name and contact details	United States	Data Processing Addendum
Veryfi	Intelligent character recognition	Ajera, Costpoint, Maconomy, Vantagepoint	User’s name and contact details	United States	Data Processing Addendum
Google Analytics	Google Maps API and ReCAPTCHA functionality	Talent Management	User’s email address, client ID (where present), and user navigation clicks and picks	United States	Data Processing Addendum, EU-US DPF

Deltek|Replicon Sub-processors

Replicon’s sub-processors are listed here.

Deltek Group Sub-processors

The following Deltek affiliates and subsidiaries are sub-processors providing technical operational support. Deltek employees may be located in any of the countries listed here.

Entity	Applicable Deltek Offering/s	Entity Country
Deltek Inc.	All Deltek Products	United States
Deltek Australia PTY LTD.	All Deltek Products	Australia
Deltek GB Limited	All Deltek Products	United Kingdom
Deltek Philippines LLC	All Deltek Products	Philippines
Deltek Systems (Canada) Inc.	All Deltek Products	Canada
Deltek Danmark A/S	Maconomy	Denmark
Deltek GmbH	All Deltek Products	Germany
Deltek Norge AS	All Deltek Products	Norway
Deltek Sverige AB	All Deltek Products	Sweden
Deltek Nederland B.V.	All Deltek Products	The Netherlands
Deltek Replicon Software (India) Private Limited	Replicon	India
Deltek France SAS	All Deltek Products	France
ArchiSnapper B.V.	ArchiSnapper	The Netherlands

Sign up to be notified whenever there are changes to Deltek’s list of sub-processors.

Sign up for Updates